Complaints and Feedback

At RSPCA Woodside, we’re committed to providing the highest standards of care for every animal and the best experience for our visitors, adopters and supporters.

Your feedback matters – it helps us recognise great work and make meaningful improvements where needed. Whether you’d like to share a positive experience or raise a concern, please use the form below to tell us more. If you have a general query, please visit our contact page instead.

Important: if your message relates to an animal welfare concern or you need to report cruelty, please contact the National Cruelty Line directly at: 0300 1234 999

 

Our Complaints Policy: 

 

We take all complaints seriously and aim to handle them fairly, sensitively and promptly. You can read our policy for details on how we manage and respond to complaints.

Preferred method of contact