Adoption Process

Thank you for your interest in adopting one of our animals

You have made the incredible decision to adopt from a rescue! That’s amazing – adopting from a rescue can be fulfilling in so many ways. But how do you go about adopting one of our animals?

The information below will go through the adoption process and hopefully answer any questions you may have.

Finding your new companion

There are a few ways you can look and apply for our animals.

All our animals available for adoption are also shown on our website – you can view them by clicking HERE.

Our website is updated daily, so please check for regular updates. Once you have found an animal you are interested in, please express your interest by completing the form on the animal’s profile page. One of our team will be in touch within 48 hours to confirm that we have received your application and discuss whether you are a match to your chosen companion.

If you are a match, your information will then be passed over to our Animal Journey Team.

What do you need to be able to adopt

As part of our adoption process there are certain checks that we need carry out.

If you are living in a rented property, we will require a copy of the tenancy or a letter from your landlord confirming that you are able to keep pets at the property.

If you have other pets in the home, we will require a copy of their vaccination records. It is very important to us that we keep both ours and your animals safe during the process of adoption and avoid passing on any unwanted illness.

It is very important that you have these documents ready as we will check them at the beginning of the adoption process.

What happens next?

One of our Animal Journey Team will be in touch to discuss if you have been successful.

If are successful we will book you an appointment to come and meet the animal.  We will also send over some Information for you to have a read through ahead of your meet which will detail the animal’s behaviour, medical history and adoption fee.

Most of our animals will require multiple meetings and everyone in the household should attend at least once. If you are adopting a dog and already have a resident dog or dogs we would also require at least one dog meet to make sure they get along. During these meetings a member of our Animal Care Team will be able to answer any questions and discuss with you any training, feeding or dietary requirements.

If all of these meetings go well, we will then conduct a home visit which can either be done virtually through a WhatsApp Video call or in person via one of our Home Visit Team. If this is passed, we can then book in an adoption date.

You must bring a secure carrier with you when collecting cats (our team will be able to help with selecting the correct size). You will also need to be able to transport your dog securely in your vehicle – please speak to a member of our team if you are unsure as to what is suitable. We will always be happy to help you with measuring and fitting equipment and accessories. Sometimes we will let you know that your dog needs to go home with specific walking equipment e.g. harness, head collar. If you have any questions, please ask.

It is the law that any dog in a public place must wear an ID tag with their keeper’s surname and address (including postcode), so please bring one of these with you. All of these items, including personalised engraved tags, can all be purchased in our on-site Pet Shop, where all profits come straight back to the centre. You will also receive a 10% discount on the day of adoption to use in our pet shop (this will not include the animal adoption fee).

After Adoption

You and your new family member are ready to start a new life together.

It can take animals a long time to adjust to their new surroundings so we want to make sure that everything is going ok and if there is anything we can do to help ease the transition in anyway. To do this, a member of our Animal Journey Team will call you on day 2 after your adoption to see how the animal is settling and see if we can offer any help.

You will then receive an email on Day 10 to see how they are settling.

We’d love for you to keep in touch by sending stories and photos, as well as coming along to our fundraising events. Many of our dogs and owners love coming back to visit the centre, stocking up on great quality food and treats – as well as plenty of fuss from our loving volunteers and staff! You’re always welcome to get in touch with us with any questions, no matter how long it has been since you took your pet home.

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